![]() Connecting the printer directly to my laptop via USB also doesn't allow me to scan. I have uninstalled/reinstalled the printer software/apps, reset the wireless network settings, rebooted my printer/laptop etc, but still no joy. ![]() I have important documents I need to scan/email to my solicitor for a house sale, and my printer is not allowing this to be done, which is getting rather stressful. The stupid thing is that when I request a scan from my laptop (in all 3 software programs), the printer states it is 'now scanning' and I can hear the scan head moving across the flatbed scanner area, but then I get the error message. Having run the HP Print and Scan Doctor it highlights an issue with the 'Driver check', however according to the HP website and my device manager I am currently using the most up-to-date driver. ![]() I have tried using several different software options: the printer's own software HP Printer Assistant, the HP Smart app and Windows Fax and Scan. Each time I try to scan I get an error message stating that the communication with the scanner cannot be established (or similar wording, depending on the software). I'm getting very frustrated at being unable to scan from my HP Photosmart B210 all-in-one printer to my laptop. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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